PRIVACY POLICY

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DATA PRIVACY STATEMENT

CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES is committed to safeguarding the personal information of our clients. In this regard, please be apprised of the regulatory requirements on data privacy and security.

Republic Act No. 10173 known as the Data Privacy Act (DPA) of 2012, issued by the National Privacy Commission (NPC) in August 2012, provides the guidelines for the implementation of this law. Please be informed that CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES shall continue to use and share the personal, sensitive, and privileged information (collectively known as Personal Data) of its clients (who are regarded as the Data Subjects), in the course of offering financial services.

This Privacy Statement hereafter referred to as “Statement”, explains how we collect, protect, use, and share your information when you access our website.

This Statement outlines the general practices of CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES with our processes and content which are made available through our website and social media page. This Statement also covers the privacy practices for our clients who use our offered services from time to time. 

 It is, however, the policy of CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES to respect and uphold data privacy rights, and to ensure that all personal data collected from clients and employees are processed under the general principles of transparency, legitimate purpose, and proportionality as stated in DPA.

OUR PRIVACY PRACTICES

The privacy practices described in this Statement are primarily intended for individuals in the Philippines and are designed to comply with the Data Privacy Act of 2012 (R.A. 10173) and its implementing rules and regulations. When accessing our website and/or availing of our services from outside the Philippines, you acknowledge and agree that your information may be transferred to and processed in the Philippines following legal and regulatory standards for data protection that may differ from your current or home jurisdictions.

It is the policy of CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES to respect and uphold data privacy rights, and to ensure that all personal data collected from clients and employees are processed under the general principles of transparency, legitimate purpose, and proportionality as stated in the Data Privacy Act of 2012.

The following information is are necessary for our clients to know and understand:

Types of Information

  • Personal information – any information, whether recorded in a material form or not, that will directly ascertain the identity of an individual. This includes your address and contact information.
  • Sensitive personal information - personal information that includes:
    • About an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical, or political affiliations;
    • About an individual’s health, education, the genetic or sexual life of a person, or to any proceeding for any offense committed or alleged to have been committed by such individual, the disposal of such proceedings, or the sentence of any court in such proceedings;
    • Issued by government agencies peculiar to an individual which includes, but is not limited to, social security numbers, previous or current health records, licenses or their denials, suspension or revocation, and tax returns; and
    • Specifically established by an executive order or an act of Congress to be kept classified.

Privileged Information - any and all forms of information which, under the Rules of Court and other pertinent laws, constitute privileged communication, such as, but not limited to, information which a person authorized to practice medicine, surgery or obstetrics may have acquired in attending to a patient in a professional capacity.

Information We Will Collect from You

When you show interest and avail of our service, we collect your personal information so that we may provide a valuable and useful service that we believe you might find interesting and beneficial. Personal information is any data that can be used to identify a person. This may include, among others:

  • Your name and personal particulars such as contact details, address, birth date, and education;
  • Specimen signatures;
  • Government ID details;
  • Employment details;
  • Business interests and assets;
  • Voice recordings of our conversations with you

We may, as and when necessary, seek to verify or augment this information with third-party entities, including government regulators, judicial, supervisory bodies, tax authorities, or courts of competent jurisdiction, and, in the process, gain additional information about you.

In the course of availing our services, we also collect information about your transactions and dealings which include your account activities, movements, and interactions with third parties such as merchants and utility companies.

When you access our website, we may provide information about us as well as information regarding our services.

We may also collect, use, and keep your personal opinions or comments made known to us via feedback or responses to surveys or any other interaction that you had with our employees, authorized representatives, agents, and service providers.

How We Use Your Information

We use the information collected to deliver and provide the products and services that you are to avail of:

  • Conduct studies and research to develop new or improve our existing services;
  • Perform profile analysis, modeling, and analytics to better understand needs, preferences, and market trends for the development of more suitable services;
  • To reach out to you regarding products and services information, including offers, promotions, discounts, and rewards; and to know your experience with us thru our various touchpoints such as telemarketing, email, messaging, and other channels;
  • Determine the effectiveness and sufficiency of our marketing efforts and initiatives;
  • Perform certain protective safeguards against improper use or abuse of our services including fraud prevention;
  • To comply with applicable laws of the Philippines and those of other jurisdictions.
  • Perform other such activities permitted by law or with your consent.

How We May Share Your Information

We may share your personal information with our subsidiaries, affiliates, and third parties, under an obligation of confidentiality.

  • We may share personal information with various units within CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES to better understand the way you use our services. This will allow us to improve our services and offer you opportunities to obtain other useful products and services that may deliver greater value to you.
  • We may share your information with our subsidiaries and affiliates to likewise offer you additional products and services that we believe you might find interesting.
  • We may share with third parties that we engaged to support us in delivering our services to you.
  • These may involve anonymous or aggregated information to help improve our products, services, and content.
    • We may also engage third parties to help us operate our business. These include support in:
    • Complying with legal requirements such as court orders;
    • Addressing fraud, security, or technical issues, to respond to an emergency or otherwise to protect the rights, property, or security of our customers or third parties;
    • To carry out all other purposes set out above.

All our engagements with third parties shall be fully compliant with our obligation of confidentiality imposed on us under the applicable agreements and/or terms and conditions or any applicable laws that govern our relationship with you.

How We Protect Your Information

We fully recognize the value of your personal information particularly as it may include sensitive personal information such as your age, government-issued IDs, etc. Appropriately, we strive to maintain the confidentiality, integrity, and availability of your personal information by employing physical, technological, and organizational safeguards. We train our employees to properly handle your information. Whenever we engage other companies to provide services to us, we require them to protect personal information aligned with our security standards.

How Long Do We Keep Your Information

Your personal information shall be retained for as long as the purpose for which it was collected, and such other purposes that you may have consented to from time to time remain in effect until it is no longer required nor necessary to keep your information for any other legal, regulatory or business purposes.

OUR ROLE

We commit to use your personal information in the course of our relationship with you.

We shall use your information to determine what products and services we can provide you. Use of your information shall also comply with the legal and regulatory requirements of authorities. Non-identifiable data collected from our website visitors shall only be for tracking and servicing the users’ concerns if any. We may also collect, process, store, and exchange your personal data under applicable laws and/or as per your agreement with us.

We ensure that your information with us is kept confidential.

We shall safely keep and use your information confidential within the bounds of applicable Philippine laws (e.g. Data Privacy Act of 2012). We shall provide only the needed information to government agencies, and third parties when allowed by law and/or per your agreement with us.

We commit that the management of your personal information adheres to established security standards and procedures.

Our improved technology and information security framework shall prevent unauthorized access to your information which undergoes continuous assessment to improve securing your privacy.

YOUR RIGHTS

As provided under the DPA, you have the following rights in connection with the processing of your personal data: the right to be informed, the right to object, the right to access, the right to rectification, the right to erasure or blocking, and the right to damages.

In respecting your privacy rights, you may opt to tell us:

1. Not to send you marketing materials;

2. Not to share your information with our affiliates or with other companies that we have business with, provided that such information is not critical nor required by applicable laws and regulations in maintaining the services that you have availed with us;

3. To provide you with information that we currently have about you, subject to restrictions applied to us as a company operating in the Philippines by certain laws and regulations;

4. To update your information;

5. About your other concerns relating to how we collect, use, share, protect, or dispose of your information.

We may charge a fee for processing your request/s for access and/or updates. Such a fee depends on the nature and complexity of your request. Information on the processing fee will be made available to you before making the request.

YOUR ROLE

Protect your personal information.

We entice you to be extra cautious in protecting your personal data by ensuring that your name, address, Identification Card Details (ID), and other important contact information are not disclosed to other people, nor written where it will be easily accessible to others.

Report any data breach.

If you think that your personal data was improperly handled in terms of confidentiality or integrity, or if someone tampered with your personal data without your consent, please contact us immediately thru our Data Protection Office, with contact details below:

Use secure means to contact us.

For any queries, clarifications, or requests on any aspect of this Statement, the exercise of your rights pertaining to your personal information, or to provide any feedback that you may have about our processing of personal information, please visit any of our branches or send us an email at compliance@cashsolutionz.ph or call our dedicated privacy hotline at 09086497656.

You may also write our Data Protection Officer at:

Data Processing Officer

CASHSOLUTIONZ MARKETING CAMPAIGN SERVICES

Myers Building Admin Office G/Flr R.S. OCA St. Corner A.C. Delgado St. Barangay 650, Port Area, NCR, City of Manila, First District, NCR -National Capital Region 1018

CHANGES TO OUR PRIVACY STATEMENT

We may modify amend or amend this Privacy Statement from time to time to keep up with any changes in relevant laws and regulations applicable to us or how we collect, use, protect, store, share, or dispose of your personal information. Any relevant updates will be posted on the Company’s website.